Astound Flex 62" Electric Fireplace - NEFL62AB

The Astound 62 Wall Mounted Electric Fireplace is the perfect addition to a cozy, connected ambiance. Our unique spark technology enhances the flames for unmatched realism, while the Beach Fire and Woodland kits allow you to customize the fireplace to your taste. Use the touch control panel, included remote control, voice commands, or your mobile device with the Napoleon Home app for unparalleled control over your fireplace. Eco mode uses less energy, while Boost mode provides extra warmth on cooler days. Customize your heat and color settings for each day of the week by programming a schedule. Thirteen ember bed and top lighting colors let you personalize the ambiance, while optional glass embers and included logs ensure this fireplace matches your style. More than just a stylish fireplace, with its highly flexible installation options and easy maintenance, the Astound can be customized to fit any room or commercial space.

• NEXT LEVEL OF REALISM: Flame colors and spark technology replicate the look of a real fire
• GREATER INSTALLATION FLEXIBILITY: Wall or partially recessed (3-sided) or fully recessed (1-sided, 2-sided or 3-sided) installation. Plus, the included finishing flange is ideal for modern applications requiring a seamless transition (for fully recessed installations), providing a frameless look
• EASY CONNECTIVITY: Experience the benefits of connectivity through voice commands (Google Home, Alexa) and a Wi-Fi compatible app (Napoleon Home)
• CONTROL AT YOUR FINGERTIPS: Deluxe remote control included. Plus the Napoleon Home mobile app or optional wall control (perfect for commercial installations)
• SUITABLE FOR COMMERCIAL SPACES: It will make a splash in homes as well as in commercial spaces
• CUSTOMIZABLE: Included Beach Fire and Woodland kits, plus additional decorative options, allow you to customize the interior of this electric fireplace
• ENERGY EFFICIENT: Operate the fireplace in ECO mode. The appliance will operate at half heat, consuming less energy
• EXTRA COMFORTABLE: If you need a little more heat in cool weather, use the BOOST mode. The heater operates at maximum heat and faster blower speed
• 2 YEAR WARRANTY: The Astound is backed by a 2 year warranty with product registration
• FRONT VENTILATION OPENING: The front ventilation opening projects heat into the room, ensuring your comfort

SHIPPING TIMES

Shipping times for a web order are 5-7 business days from the time the product is in stock.

When your package is ready to be collected by a carrier, the tracking number will be sent to you by email to allow you to follow the shipment in real time with the selected carrier.

If upon receiving the tracking number you see no activity or the carrier tells you there is no data, wait 24 hours. Once the carrier has performed the first "scan" on the box, the information will be recorded and available.

In the case of delivery of a BBQ following the sending of the shipping confirmation email; as we cannot provide you with a tracking number, an appointment will be made by telephone by one of our customer service advisors or by the carrier directly.

Due to the high number of orders and the many packages in circulation, once your order is in the hands of the carrier (Canada Post, FedEx, Purolator and Dicom), we unfortunately cannot provide you with a precise delivery time, however, the tracking number allows you to follow your package in real time on the carrier's website directly.

BBQ DELIVERY - ONLINE SHOPPING

Free delivery of Weber or Napoleon or Camp Chef BBQ with purchases of $999 or more, before taxes.

With the purchase of a Weber or Napoleon BBQ of $999 or more, before taxes, free standard delivery is offered to you in Quebec[1]. For any purchase of a Weber BBQ (except Master-touch) and Napoleon of less than $999, a fee of $50 + taxes will apply.**

For shipping of Weber brand Master-Touch, all colors combined, a fee of $30 + taxes will apply to your order.[1].

Kamado Joe

For Kamado Joe brand BBQs, we invite you to contact our chat team by going to www.bbqquebec.com to get a quote for the purchase of your BBQ. You can also write, taking care to indicate the exact model of Kamado you wish to purchase, and your complete delivery address.

Sunterra and Yoder

For Sunterra, Yoder, Arteflame and Hamrforge brand BBQs, a delivery fee of $200 + taxes will apply. For Hunsaker brand BBQs, a delivery fee of $100 + taxes will apply, anywhere in Canada [2]

Small BBQs

Small BBQ deliveries may be shipped by Purolator, or another carrier, depending on the size of the box and the BBQ selected. The carrier will be confirmed at the time of processing your order.

Other provinces

For BBQ purchases shipped to a province other than Quebec[2], a shipping fee of $59 + taxes will apply for a BBQ over $999 and a fee of $150 + taxes will apply for a BBQ under $999.

[1] The regions of Northern Quebec, Gaspésie and the Magdalen Islands are excluded from the free standard shipping promotion. Specific shipping charges will apply depending on the region in question.

[2] Excluding Nunavut, Yukon and the Northwest Territories.

DELIVERY OF ACCESSORIES, SAUCES, SPICES AND GIFT CARDS - ONLINE SHOPPING

Standard shipping by Canada Post is free in Quebec[1], for all orders of accessories, spices and sauces totaling $75 and more before taxes. A fee of $9.99 + taxes applies for all orders of accessories, spices and sauces less than $75 before taxes. All small parcel shipments (less than 30 kilos) will be sent by Canada Post, FedEx, Purolator, Dicom or nationex according to standard shipping, depending on the shipping region.

For shipments in Ontario, the shipping costs for orders of accessories, sauces and spices are $9.99 + taxes.

For shipments to other provinces,[2] a shipping fee of $17.99 + taxes will be applied to all orders of accessories, sauces and spices.

** a fee of $2 plus taxes is charged for sending gift cards.

[1] The regions of Northern Quebec, Gaspésie and the Magdalen Islands are excluded from the free standard shipping promotion. Specific shipping charges will apply depending on the region in question.

[2] Excluding Nunavut, Yukon and the Northwest Territories.